lass7 Privacy Policy — How We Protect Your Data in Pakistan

This Privacy Policy explains how lass7 ("we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors who use the lass7 website and mobile application ("the Platform").

By creating an account or using lass7, you agree to the collection and use of your personal data in the ways described in this policy. If you have any concerns about how your data is handled, you can contact our support team at any time — details are in Section 13.

lass7 is committed to handling your personal data responsibly, keeping it secure, and being transparent about how it is used. This policy applies to all personal information we hold about you, whether collected online through the platform, through the mobile app, or through direct communication with our support team.

The information lass7 collects falls into three broad categories: information you provide directly, information generated by your use of the platform, and information collected automatically through standard technology.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless legally required to do so in a specific compliance context.

lass7 collects personal data through several channels:

• Direct registration: When you create an account on lass7, you provide your name, date of birth, email, and mobile number. This information is submitted voluntarily and is necessary to open your account.
• KYC verification: When you request a withdrawal for the first time or when our compliance team initiates a verification review, we may ask for identity documents such as a copy of your CNIC.
• Financial transactions: When you deposit or withdraw, your payment details (JazzCash account, Easypaisa number, or bank details) are collected and used solely to process that transaction.
• Platform usage: As you browse and use lass7, technical data such as your IP address, device information, and session behaviour is automatically logged for security and performance monitoring purposes.
• Cookies and tracking technologies: lass7 uses cookies and similar tools to maintain your session, remember preferences, and analyse platform usage. See Section 6 for full details.
• Customer support interactions: Any messages, live chat conversations, or emails you send to our support team are recorded for quality control and to assist with any follow-up enquiries.

Every piece of data lass7 collects has a specific purpose. We do not collect information speculatively or hold data we have no use for. The main reasons we use your personal data are:

• Account management: To create, maintain, and secure your lass7 account, including verifying your identity and processing login requests.
• Transaction processing: To handle PKR deposits and withdrawals accurately and promptly via your chosen payment method — JazzCash, Easypaisa, Raast, bank transfer, or card.
• Legal and compliance obligations: To carry out age verification and KYC checks, prevent fraud, and comply with applicable anti-money laundering requirements.
• Customer support: To respond to your queries, resolve account issues, and maintain support records.
• Platform improvement: To understand how players use lass7 so we can improve features, fix problems, and make the experience better for everyone.
• Security: To detect and prevent fraud, bot activity, multi-accounting, and other security threats to the platform and its players.
• Responsible gaming: To monitor usage patterns that may indicate problem gambling behaviour and to apply the responsible gaming tools you request, such as deposit limits or self-exclusion.
• Marketing communications (with consent only): To send you promotional offers, bonus alerts, and platform updates if you have opted in to marketing communications. See Section 11 for how to opt out.

lass7 does not sell your personal data to any third party. We do not share your information with advertising networks or data brokers. However, there are specific situations in which your data may be shared with trusted third parties:

• Payment processors: When you make a deposit or withdrawal, your payment details are shared with the relevant payment provider (JazzCash, Easypaisa, Raast, or your bank) solely to complete that transaction. These providers have their own privacy obligations and are not permitted to use your data for any other purpose.
• Identity verification providers: Third-party KYC services may process your identity documents to verify your age and identity. These providers are bound by strict data processing agreements.
• Game providers: Casino game providers integrated into lass7 may receive your player ID and game session data for the purposes of running the game and detecting cheating. They do not receive your payment or full identity data.
• Legal authorities: Where we are legally required to do so — for example, in response to a court order or a formal regulatory request — we may disclose your personal data to the relevant authority.
• Fraud prevention services: lass7 may use third-party tools to detect and prevent fraud. These services may process certain technical data (such as IP address and device fingerprinting) to flag suspicious activity.

lass7 uses cookies and similar technologies on its website and app to make the platform work properly, to improve your experience, and to understand how the platform is being used.

The types of cookies used on lass7 are:

• Essential cookies: These are required for the platform to function. They keep you logged in, maintain your session state, and remember your language and currency preferences. Without these, lass7 cannot work properly.
• Analytics cookies: These help us understand how players navigate and use the platform — for example, which pages are most visited or where players encounter errors. This data is aggregated and anonymised.
• Security cookies: Used to detect unusual login behaviour, session hijacking attempts, and other security threats.
• Preference cookies: Remember settings you've chosen, such as your selected betting interface view or notification preferences.

lass7 does not use third-party advertising cookies. Your browsing behaviour on lass7 is not shared with advertising networks for the purpose of targeting you with ads on other websites.

Most browsers allow you to control or disable cookies through your browser settings. Disabling essential cookies will affect your ability to use lass7 properly.

lass7 takes data security seriously. All data transmitted between your device and our servers is encrypted using SSL/TLS technology. Our server infrastructure is maintained to high security standards with access restricted to authorised personnel only.

Security measures in place at lass7 include:

• End-to-end SSL encryption for all data in transit.
• Encrypted storage for sensitive data including payment information and identity documents.
• Multi-factor authentication options for player accounts.
• Automated fraud detection and account monitoring systems.
• Regular security reviews and penetration testing of platform infrastructure.
• Strict access controls — only the staff members who need access to specific data can access it.

While lass7 takes all reasonable steps to protect your data, no online platform can provide an absolute guarantee against all possible security breaches. If a breach occurs that affects your personal data, lass7 will notify affected players promptly in accordance with applicable data protection obligations.

lass7 retains your personal data only for as long as it is needed for the purposes for which it was collected, or as required by applicable legal and regulatory obligations.

• Active accounts: Your account data is retained for the duration of your active account relationship with lass7.
• Closed accounts: Following account closure, lass7 retains transaction records, identity verification documents, and betting history for a minimum period as required for compliance purposes. This typically means records are held for several years following the closure date.
• Support communications: Chat and email records are typically retained for a period sufficient to allow follow-up and dispute resolution.
• Technical and analytics data: Anonymised analytics data may be retained indefinitely as it no longer identifies individuals.

When data is no longer required and the retention period has expired, it is securely deleted or anonymised so that it can no longer be associated with you.

As a lass7 player, you have the following rights regarding your personal data. To exercise any of these rights, contact the support team with a clear description of your request.

lass7 will respond to rights requests within a reasonable timeframe. In some cases — for example, where data must be retained for legal compliance reasons — we may not be able to fulfil a deletion request entirely, but we will explain this clearly.

lass7 is strictly an adult platform. Players must be aged 18 or over to register and use the service. lass7 does not knowingly collect personal data from anyone under 18 years of age.

If we discover that a player under 18 has registered an account — whether disclosed voluntarily or identified through our KYC process — the account will be closed immediately, all deposits returned, and any winnings forfeited. The personal data associated with the underage account will be securely deleted, with the exception of any records that must be retained for compliance purposes.

If you are a parent or guardian and believe your child may have accessed lass7, please contact our support team immediately so we can take appropriate action.

lass7 may send you promotional communications — such as bonus offers, PSL season promotions, new feature announcements, and VIP programme updates — by email or SMS if you have opted in to receive them.

Marketing communications are entirely optional. You can opt out at any time by:

• Clicking the unsubscribe link at the bottom of any promotional email from lass7.
• Updating your notification preferences in your account settings.
• Contacting our support team and requesting to be removed from all marketing lists.

Opting out of marketing communications has no effect on your ability to use lass7 or on transactional notifications (such as deposit confirmations, withdrawal notifications, and security alerts). Those are account-essential communications and cannot be disabled.

lass7 may update this Privacy Policy from time to time to reflect changes in the way we operate, improvements in our data practices, or changes required by applicable regulations.

When we make material changes to this policy — that is, changes that meaningfully affect how your personal data is used — we will notify you by email or through a prominent notice on the platform before the changes come into effect. You will have the opportunity to review the changes and, if you disagree with them, to close your account and withdraw your data before the updated policy applies to you.

Minor updates that do not change the substance of how your data is handled (such as corrections, clarifications, or formatting changes) may be made without separate notification. The "Last Updated" date at the top of this policy reflects when the most recent change was made.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how lass7 has handled your personal information, please reach out to our support team. We take privacy concerns seriously and will respond promptly.

• Live Chat: Available 24/7 within the lass7 platform and mobile app. This is the fastest way to reach us.
• Email: [email protected] — for privacy-related requests, please include "Privacy Request" in your subject line so we can prioritise it correctly.
• FAQ: Many common account and data questions are covered in the FAQ section.

For data access, correction, or deletion requests, please be ready to verify your identity before we process the request. This is to protect you — we need to confirm we're speaking with the actual account holder before making any changes to your data.